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Agent Efficiency
![A female customer service agent, wearing a headset, follows a customer service strategy that prioritises personalization and efficient practises.](https://www.kustomer.com/wp-content/uploads/2021/02/1500x1000-14-768x512.jpg)
CX
How to Decrease CX Costs by Improving Agent Productivity
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![Customer service secrets podcast: how to manage customer journey mapping](https://www.kustomer.com/wp-content/uploads/2022/01/Ep112_1500x1000-768x512.jpg)
Podcast
How to Stop Service Agent Burnout With These 5 Tips – Featuring Gabe Larsen
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![Man holding a smartphone in his hand conversing with a customer service bot.](https://www.kustomer.com/wp-content/uploads/2020/10/BLG_165_1500x1000-768x512.jpg)
Best Practises
The Ultimate Cheatsheet for Customer Service Bots
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![The Rise of Self-Service: How Changing Consumer Demands Require New Options](https://www.kustomer.com/wp-content/uploads/2021/09/1500x1500-768x512.jpg)
Kustomer
Boost Agent Productivity and Empower Customers to Self-Serve With Kustomer’s Portal
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![woman in carriage that is a happy and satisfied customer.](https://www.kustomer.com/wp-content/uploads/2020/10/Happy-Customer-1500-x-1000-768x512.png)
CX
Your Guide to Delivering Quality Customer Service
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![A person types on a laptop computer within the Kustomer customer service platform.](https://www.kustomer.com/wp-content/uploads/2020/08/BLG_145_1500x1000-768x512.jpg)
Product Updates
Introducing Advanced Data Permissioning To Reduce Agent Workspace Clutter
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![Total Economic Impact™ Report Finds Kustomer’s CX Platform Produces More than 400% ROI Featured](https://www.kustomer.com/wp-content/uploads/2021/08/1500x1000-28-768x512.jpg)
News
Total Economic Impact™ Study Finds Kustomer’s CX Platform Produces More than 400% ROI
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![Research: How the Retail Customer Service Landscape Has Shifted Featured](https://www.kustomer.com/wp-content/uploads/2021/04/1500x1000-20-768x512.jpg)
Best Practises
Research: How the Retail Customer Service Landscape Has Shifted
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![CX Stories From the Frontlines: Increasing First Response Rate by 400% With the Kustomer Platform Featured](https://www.kustomer.com/wp-content/uploads/2021/04/1500x1000-19-768x512.jpg)
Best Practises
CX Stories From the Frontlines: Increasing First Response Time by 400% With the Kustomer Platform
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