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Customer Experience
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CX
A Day In The Life Of A Gen Z Service Agent: Why AI Is Causing A Customer Service Revolution
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![Happy customer service agent delivering an answer using AI](https://www.kustomer.com/wp-content/uploads/2021/11/Image2_FeaturedImage_1500x1000-768x512.png)
CX
Hybrid Customer Service: Creating a Great Experience for Customers and Agents
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![3 reasons why businesses invest in customer experience automation and addressing each of these reasons can impact bottom line revenue.](https://www.kustomer.com/wp-content/uploads/2021/12/BLG_289_1500x1000-768x512.jpg)
CX
5 Ways Automated Customer Support Can Create Consistent CX
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![Introducing Kustomer University, The New Virtual Learning Platform Featured](https://www.kustomer.com/wp-content/uploads/2021/03/BLG_209_1500x1000-768x512.jpg)
CX
How a Knowledge Base Can Transform Your CX
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![The Rise of Self-Service: How Changing Consumer Demands Require New Options](https://www.kustomer.com/wp-content/uploads/2021/09/1500x1500-768x512.jpg)
CX
Customer Self-Service Trends in 2023: Adapt Your Organization to New Consumer Demands
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News
Kustomer at Shoptalk 2023
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![Young smiling woman typing on laptop and accepting the orders then packing parcels for shipment](https://www.kustomer.com/wp-content/uploads/2022/01/woman-completing-orders-by-laptop-picture-id1273940722-3-768x512.jpg)
CX
5 Ways Small Businesses Can Make the Shift from CS to CX
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![Woman analyzing data driven personalization on her work monitors.](https://www.kustomer.com/wp-content/uploads/2019/07/1040x567-right-data-blog-768x419.png)
CX
The Connected Customer Experience: Leveraging Data to Drive Hyper-Personalized Experiences and Build Trust
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![Customer service secrets podcast: how to manage customer journey mapping](https://www.kustomer.com/wp-content/uploads/2022/01/Ep112_1500x1000-768x512.jpg)
Podcast
How to Boost Search Results With Jay Hinman
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![Man typing on his laptop pulling up files and pictures as he examines the 360-degree customer view.](https://www.kustomer.com/wp-content/uploads/2020/08/BLG_147_1500x100-768x512.jpg)
CX
Achieving a 360-Degree Customer View Isn’t as Tough as You Think
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![A work from home desk set up showcasing several live chat solutions on a laptop.](https://www.kustomer.com/wp-content/uploads/2018/08/Chat-Blog-Header-1-768x464.png)
CX
Live Chat vs Messaging Apps: The Modern Hybrid Solution
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![Woman sitting down at her work area on her smartphone getting ready to submit a payment.](https://www.kustomer.com/wp-content/uploads/2020/02/BLG_071_1500x1000-768x512.jpg)
Best Practices
3 Keys to Modernizing Customer Engagement
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![Woman sitting down at her laptop working on improving ecommerce customer experiences.](https://www.kustomer.com/wp-content/uploads/2021/02/BLG_197_1500x1000-768x512.jpg)
CX
The Big-E’s: How to Improve Your E-commerce Customer Experience
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