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AI
![Man holding a smartphone in his hand conversing with a customer service bot.](https://www.kustomer.com/wp-content/uploads/2020/10/BLG_165_1500x1000-768x512.jpg)
Best Practises
The Ultimate Cheatsheet for Customer Service Bots
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![A person looks at their smart phone and enjoys the e-commerce customer experience](https://www.kustomer.com/wp-content/uploads/2021/03/1500x1000-18-768x512.jpg)
Best Practises
4 Elements of E-Commerce Customer Service: Tips to Improve Customer Experience
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![Customer service secrets podcast: how to manage customer journey mapping](https://www.kustomer.com/wp-content/uploads/2022/01/Ep112_1500x1000-768x512.jpg)
Podcast
Why Your Business Needs Chatbots | The Benefits of Modern AI
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![Customer service agent assists customer through use of CRM and chatbot.](https://www.kustomer.com/wp-content/uploads/2022/07/crm-and-chatbots-Kustomer-feature-768x512.jpg)
Best Practises
Life Hack: Connecting Your Chatbot to a CRM Can Lead to Better Automated Support
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![Three people provide omnichannel customer support services. The person in the middle smiles at the camera while the other two look at their screens.](https://www.kustomer.com/wp-content/uploads/2022/07/shot-of-a-young-man-using-a-headset-and-computer-in-a-modern-office-picture-id1321409468-1-1-768x512.jpg)
Best Practises
How Exactly Will a CRM Power Omnichannel Customer Support In the Future?
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![Woman looking on an Apple desktop with Kustomer’s AI changing customer experience.](https://www.kustomer.com/wp-content/uploads/2020/09/BLG_136_1500x1000-768x512.jpg)
CX
How Modern, AI-Driven CRMs Power Intelligent Customer Experiences
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![A male customer has his customer service complaint addressed by a customer service team.](https://www.kustomer.com/wp-content/uploads/2020/06/1500px-X-1000px-featured-image-11-768x512.png)
Best Practises
4 Ways AI Chatbots Can Streamline Agent Expectations
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![Young man sitting on the bench in the park overlooking his iPhone XS Max tracking his tennis shoe purchase.](https://www.kustomer.com/wp-content/uploads/2021/10/BLG_275_1500x1000-768x512.jpg)
CX
Benefits of Chatbots in Customer Service and Why Your Business Could Benefit
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![Woman uses her mobile device.](https://www.kustomer.com/wp-content/uploads/2020/11/1500x1000-5-768x512.jpg)
Best Practises
Consumers Love Live Chat, but Businesses Aren’t Adopting It. Here’s Why.
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![Kustomer Unveils New Omnichannel Chatbot Capabilities To Help Businesses Serve Customers Faster at Scale Featured](https://www.kustomer.com/wp-content/uploads/2021/11/1500x1000-9-1-768x512.png)
News
Kustomer Unveils New Omnichannel Chatbot Capabilities To Help Businesses Serve Customers Faster at Scale
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![Handling Quick Company Growth with Evan Hopkins](https://www.kustomer.com/wp-content/uploads/2021/09/Ep96_1500x1000-768x512.png)
Podcast
Break Through the CX Noise With Ruth Zive
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![Handling Quick Company Growth with Evan Hopkins](https://www.kustomer.com/wp-content/uploads/2021/09/Ep96_1500x1000-768x512.png)
Podcast
The Future of CX is AI with Dan Watkins and Rose Wang
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![](https://www.kustomer.com/wp-content/uploads/2020/04/BLG_078_1500x1000-1-768x512.jpg)
Best Practises
3 Steps For Capturing the Voice of the Customer
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