Kustomer Blog

Best Practices

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Best Practices

Scale Your Online Marketplace Faster Through Customer Support

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A woman examines customer experience metrics to help brands measure the quality of their customers’ relationships to their companies.
Best Practices

Customer Experience Is Evolving. Are Your Metrics?

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Best Practices

How Do You Take Friction Out of the Customer Experience?

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Best Practices

Voice of the Customer: Are You Really Hearing What They’re Saying?

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Best Practices

How to Scale Your Support Team

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Best Practices

How Subscription Companies Can Deliver a Better Customer Experience

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Best Practices

The Key KPIs to Analyze When Comparing Internal and External Support Agents

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Best Practices

Desk.com is Retiring: Make the Switch to Kustomer

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Best Practices

5 Must-See Sessions on Customer Experience at Shoptalk

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Best Practices

The Future of Retail: Four Essential Takeaways for B2C and DTC Brands

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Best Practices

From Bots to Superheroes: Empowering Agents to Deliver Amazing Service with the Help of Chatbots

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Best Practices

The Why, How, and What of Measuring Customer Service Quality

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