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Chat Deflection
![A work from home desk set up showcasing several live chat solutions on a laptop.](https://www.kustomer.com/wp-content/uploads/2018/08/Chat-Blog-Header-1-768x464.png)
CX
Live Chat vs Messaging Apps: The Modern Hybrid Solution
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![Customer service agent assists customer through use of CRM and chatbot.](https://www.kustomer.com/wp-content/uploads/2022/07/crm-and-chatbots-Kustomer-feature-768x512.jpg)
Best Practices
Life Hack: Connecting Your Chatbot to a CRM Can Lead to Better Automated Support
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![A male customer has his customer service complaint addressed by a customer service team.](https://www.kustomer.com/wp-content/uploads/2020/06/1500px-X-1000px-featured-image-11-768x512.png)
Best Practices
4 Ways AI Chatbots Can Streamline Agent Expectations
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![A customer uses their mobile phone to converse with a conversational AI chatbot.](https://www.kustomer.com/wp-content/uploads/2020/10/BLG_152_1500x1000-768x512.jpg)
Best Practices
Leverage the Power of Customer Service Chatbots
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![How Kustomer Accelerated Digital Transformation in a New Era Featured](https://www.kustomer.com/wp-content/uploads/2020/12/NEW_1500x1000-1-768x512.jpg)
Product Updates
How Kustomer Accelerated Digital Transformation in a New Era
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![You Must Know Consumer Expectations to Deliver on Their Demands. We’ve Got the Data. Featured](https://www.kustomer.com/wp-content/uploads/2020/09/BLG_126_1500x1000-768x512.jpg)
Best Practices
You Must Know Consumer Expectations to Deliver on Their Demands. We’ve Got the Data.
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![Kustomer Acquires Reply.ai to Deepen Intelligent Automation Capabilities Featured V3](https://www.kustomer.com/wp-content/uploads/2020/05/BLG_099_1500x10003-1-768x512.jpg)
News
Kustomer Acquires Reply.ai to Deepen Intelligent Automation Capabilities
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![Kustomer Acquires Reply.ai Featured](https://www.kustomer.com/wp-content/uploads/2020/05/BLG_099_1500x10001-768x512.jpg)
News
Kustomer Acquires Automation Technology Company Reply.ai, Accelerating Kustomer IQ’s Intelligence Platform To Help Companies Effectively Scale Customer Service
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![](https://www.kustomer.com/wp-content/uploads/2018/07/Chat-Product-Update-Header-1-768x525.png)
Product Updates
Product Update: Making Live Chat Scalable
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