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Audio
![](https://www.kustomer.com/wp-content/uploads/2018/11/1-podcast-saastr-Brad-1040x567--768x419.png)
Kustomer
Kustomer + SaaStr: Brad Birnbaum on Transitioning from CTO to CEO
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CX
Kustomer + Jeannie Walters: How to Create an Omnichannel Journey
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CX
Kustomer + Michael Pace: Is Agent Empowerment Today All Wrong?
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![](https://www.kustomer.com/wp-content/uploads/2018/05/Brad-Birnbaum-ABR-PHOTO-768x768-768x768.png)
Best Practices
How Do You Take Friction Out of the Customer Experience?
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