Kustomer Blog

Product Updates

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Product Updates

Introducing CRM Powered Proactive Messaging

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Product Updates

Introducing KIQ Customer Assist: A Next-Gen AI Customer Service Bot Driving Efficiency by 45%

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Businessman utilising Kustomer CRM platform for ticketing customer service.
Product Updates

Why Companies Are Switching from Ticketing Customer Service Solutions to Kustomer

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The Rise of Self-Service: How Changing Consumer Demands Require New Options
Kustomer

Boost Agent Productivity and Empower Customers to Self-Serve With Kustomer’s Portal

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Automate Even More Conversations With Kustomer’s New Chatbot Features Featured
Product Updates

Automate Even More Conversations With Kustomer’s New Chatbot Features

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Kustomer Unveils New Omnichannel Chatbot Capabilities To Help Businesses Serve Customers Faster at Scale Featured
News

Kustomer Unveils New Omnichannel Chatbot Capabilities To Help Businesses Serve Customers Faster at Scale

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How to Supercharge Your Agents and Build Better Customer Relationships With Dedicated Agent and Live Mode Featured
Product Updates

How to Supercharge Your Agents and Build Better Customer Relationships With Dedicated Agent and Live Mode

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A person types on a laptop computer within the Kustomer customer service platform.
Product Updates

Introducing Advanced Data Permissioning To Reduce Agent Workspace Clutter

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Product Updates

Kustomer Adds Native Satisfaction Measurement

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How Kustomer's Latest Platform Features Increase Agent Efficiency Through Streamlined Customer Data Featured
Product Updates

How Kustomer’s Latest Platform Features Increase Agent Efficiency Through Streamlined Customer Data

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Introducing Kustomer University, The New Virtual Learning Platform Featured
Kustomer

Introducing Kustomer University, The New Virtual Learning Platform

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Introducing Kustomer App Marketplace & Developer Platform Featured
Kustomer

Introducing Kustomer App Marketplace & Developer Platform

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