Tags
COVID-19
![Managing Customer Expectations Like a Pro: Episode 35](https://www.kustomer.com/wp-content/uploads/2020/10/Ep35_1500x1000-768x512.jpg)
Podcast
Managing Customer Expectations Like a Pro – Featuring Mike Miller and Vikas Bhambri
Read More
![Woman sitting down on her couch in business casual attire while talking on the phone and jotting down notes.](https://www.kustomer.com/wp-content/uploads/2020/05/BLG_082_1500x1000-768x512.jpg)
CX
Why Customer Service Efficiency Is More Important Than Ever
Read More
![Woman sitting in front of a couch on her laptop with earphones in offering compassionate customer service](https://www.kustomer.com/wp-content/uploads/2020/06/BLG_094_1500x1000-768x512.jpg)
Best Practises
The Importance of Compassionate Customer Service and Truly Human CX
Read More
![](https://www.kustomer.com/wp-content/uploads/2020/03/BLG_072_1500x1000-768x512.jpg)
Podcast
17 Ways to Effectively Manage a Remote Customer Service Team [Podcast]
Read More
Subscribe to the Knowledge Base
Get the best CX content and insights delivered right to your inbox.
![Customer Service Secrets Podcast Featured](https://www.kustomer.com/wp-content/uploads/2021/04/Ep74_1500x1000-768x512.jpg)
Podcast
Competing and Winning in Challenging Environments with Matt Dixon and Vikas Bhambri
Read More
![A person looks at their smart phone and enjoys the e-commerce customer experience](https://www.kustomer.com/wp-content/uploads/2021/03/1500x1000-18-768x512.jpg)
Best Practises
How Consumer Behaviour Is Fueling the Future of Retail CX
Read More
![Customer Service Secrets Podcast Featured](https://www.kustomer.com/wp-content/uploads/2021/01/Ep56_1500x1000-768x512.jpg)
Podcast
Transforming CX in a Post-COVID World with Carrie Lemelin
Read More
![How Kustomer Accelerated Digital Transformation in a New Era Featured](https://www.kustomer.com/wp-content/uploads/2020/12/NEW_1500x1000-1-768x512.jpg)
Product Updates
How Kustomer Accelerated Digital Transformation in a New Era
Read More
![Kustomer’s Look Back at 2020 Featured](https://www.kustomer.com/wp-content/uploads/2020/12/BLG_174_1500x1000-768x512.png)
CX
Kustomer’s Look Back at 2020
Read More
![Customer Service Secrets Podcast Featured](https://www.kustomer.com/wp-content/uploads/2020/11/Ep37_1500x1000-768x512.jpg)
Podcast
How CX Leaders are Winning in Challenging Times
Read More
![Customer Service Secrets Podcast Featured](https://www.kustomer.com/wp-content/uploads/2020/10/Ep34_1500x1000-768x512.jpg)
Podcast
How to Successfully Manage CX During a Global Pandemic
Read More
![What the “New Normal” Will Look Like in the World of CX Featured](https://www.kustomer.com/wp-content/uploads/2020/09/BLG_127_1500x1000-768x512.jpg)
Best Practises
What the “New Normal” Will Look Like in the World of CX
Read More
![Two customer service agents attempt to solve customer issues with new customer service solutions.](https://www.kustomer.com/wp-content/uploads/2020/09/BLG_151_1500x1000-768x512.jpg)
CX
Benchmarks: What We’re Seeing For Average Handle Time and First Resolution Time in Q2 & Q3 2020
Read More