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Chatbots
![Research: How the Retail Customer Service Landscape Has Shifted Featured](https://www.kustomer.com/wp-content/uploads/2021/04/1500x1000-20-768x512.jpg)
Best Practices
Research: How the Retail Customer Service Landscape Has Shifted
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![Customer service agents work in an open office setting.](https://www.kustomer.com/wp-content/uploads/2020/06/1500px-X-1000px-featured-image-10-768x512.png)
Best Practices
Better For You: AI Chatbot vs Live Agent?
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![A customer uses their mobile phone to converse with a conversational AI chatbot.](https://www.kustomer.com/wp-content/uploads/2020/10/BLG_152_1500x1000-768x512.jpg)
Best Practices
Leverage the Power of Customer Service Chatbots
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![Kustomer Debuts Next Generation Chat Platform, Enabling Businesses to Deliver AI-Powered, Personalized Customer Service at Fraction Of The Cost of Phone Support Featured](https://www.kustomer.com/wp-content/uploads/2021/01/BLG_190_1500x1000-768x512.jpg)
News
Kustomer Debuts Next Generation Chat Platform, Enabling Businesses to Deliver AI-Powered, Personalized Customer Service at Fraction of the Cost of Phone Support
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![You Must Know Consumer Expectations to Deliver on Their Demands. We’ve Got the Data. Featured](https://www.kustomer.com/wp-content/uploads/2020/09/BLG_126_1500x1000-768x512.jpg)
Best Practices
You Must Know Consumer Expectations to Deliver on Their Demands. We’ve Got the Data.
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![Kustomer Acquires Reply.ai to Deepen Intelligent Automation Capabilities Featured V3](https://www.kustomer.com/wp-content/uploads/2020/05/BLG_099_1500x10003-1-768x512.jpg)
News
Kustomer Acquires Reply.ai to Deepen Intelligent Automation Capabilities
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![Kustomer Acquires Reply.ai Featured](https://www.kustomer.com/wp-content/uploads/2020/05/BLG_099_1500x10001-768x512.jpg)
News
Kustomer Acquires Automation Technology Company Reply.ai, Accelerating Kustomer IQ’s Intelligence Platform To Help Companies Effectively Scale Customer Service
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![](https://www.kustomer.com/wp-content/uploads/2018/10/General-Blog-3-1040x567-768x419.png)
Best Practices
To Bot or Not to Bot? Neither, Start with a Strategy
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![](https://www.kustomer.com/wp-content/uploads/2018/08/Solvvy-Webinar-Email-header-new-768x384.png)
CX
The Truth About Bots and Intelligent Automation
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![](https://www.kustomer.com/wp-content/uploads/2018/07/Chat-Product-Update-Header-1-768x525.png)
Product Updates
Product Update: Making Live Chat Scalable
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![](https://www.kustomer.com/wp-content/uploads/2018/07/Conversational-commerse-image.jpg)
CX
3 Examples of Conversational Experience
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![](https://www.kustomer.com/wp-content/uploads/2018/03/Beyond-Bots-Header-768x559.png)
Best Practices
From Bots to Superheroes: Empowering Agents to Deliver Amazing Service with the Help of Chatbots
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