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Social Messaging
![](https://www.kustomer.com/wp-content/uploads/2022/11/BLG_358_1500x1000-768x512.jpg)
CX
CX Stories From the Frontlines: Seeing Results from Embracing Chatbots & Social DMs
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![](https://www.kustomer.com/wp-content/uploads/2022/11/BLG_ImproveSupport_1500x1000-768x512.jpg)
CX
Improve Your Customer Support Processes With Effective Strategies and Efficient Solutions
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![Customer utilizes hybrid customer experience through AI-powered chatbot and computer.](https://www.kustomer.com/wp-content/uploads/2022/06/hybrid-customer-experience-model-Kustomer-Feature-1-768x512.jpg)
Best Practices
87% of Consumers Want to Be Contacted in Their Preferred Channel. Enter: Hybrid Customer Experience.
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![Customer explores modern customer experience channels on mobile devices.](https://www.kustomer.com/wp-content/uploads/2022/05/womens-hand-typing-on-mobile-smartphone-live-chat-chatting-on-web-picture-id1219700578-1-1-768x512.jpg)
CX
Customer Experience Channels of the Future: 77 Percent of Consumers Under 25 Years Old Say Chatbots Are Helpful
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