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Artificial Intelligence
![Top 5 Customer Experience Predictions For 2021 Featured](https://www.kustomer.com/wp-content/uploads/2020/11/1500x1000-3-768x512.jpg)
Best Practices
Top 5 Customer Experience Predictions For 2021
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![Research: How the Retail Customer Service Landscape Has Shifted Featured](https://www.kustomer.com/wp-content/uploads/2021/04/1500x1000-20-768x512.jpg)
Best Practices
Research: How the Retail Customer Service Landscape Has Shifted
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![Customer service agents work in an open office setting.](https://www.kustomer.com/wp-content/uploads/2020/06/1500px-X-1000px-featured-image-10-768x512.png)
Best Practices
Better For You: AI Chatbot vs Live Agent?
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![A customer uses their mobile phone to converse with a conversational AI chatbot.](https://www.kustomer.com/wp-content/uploads/2020/10/BLG_152_1500x1000-768x512.jpg)
Best Practices
Leverage the Power of Customer Service Chatbots
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![How to Eliminate Guesswork and Accelerate Triage With Kustomer’s Agent Suggestions Featured](https://www.kustomer.com/wp-content/uploads/2021/02/1500x1000-15-768x512.jpg)
Product Updates
How to Eliminate Guesswork and Accelerate Triage With Kustomer’s Agent Suggestions
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![How Smart Technology Can Power Efficient, Digital-First Experiences Featured](https://www.kustomer.com/wp-content/uploads/2020/12/1500x1000-9-768x512.jpg)
Best Practices
How Smart Technology Can Power Efficient, Digital-First Experiences
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![You Must Know Consumer Expectations to Deliver on Their Demands. We’ve Got the Data. Featured](https://www.kustomer.com/wp-content/uploads/2020/09/BLG_126_1500x1000-768x512.jpg)
Best Practices
You Must Know Consumer Expectations to Deliver on Their Demands. We’ve Got the Data.
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![4 Key Takeaways From #MakeTheSwitch Week Featured](https://www.kustomer.com/wp-content/uploads/2020/09/MTS_1500x1000-768x512.jpg)
Best Practices
4 Key Takeaways From #MakeTheSwitch Week
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![Steve Richards takes us through customer service coaching that drives actual performance.](https://www.kustomer.com/wp-content/uploads/2020/04/Ep5_1500x1000-1-768x512.jpg)
Podcast
Leveraging AI to Power Your Contact Center With Aarde Cosseboom and Vikas Bhambri
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![Speakeasy: A Conversation Among CX Leaders Featured](https://www.kustomer.com/wp-content/uploads/2020/08/BLG_137_1500x1000-768x512.jpg)
Best Practices
Speakeasy: A Conversation Among CX Leaders
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![Believe It or Not, Now Is the Time to Prep for the Holidays. Here’s How. Featured](https://www.kustomer.com/wp-content/uploads/2020/07/BLG_122_1500x1000-768x512.jpg)
Best Practices
Believe It or Not, Now Is the Time to Prep for the Holidays. Here’s How.
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![Steve Richards takes us through customer service coaching that drives actual performance.](https://www.kustomer.com/wp-content/uploads/2020/04/Ep5_1500x1000-1-768x512.jpg)
Podcast
Making Customer Service Faster and Smarter With AI with Omar Pera
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![Kustomer Acquires Reply.ai to Deepen Intelligent Automation Capabilities Featured V3](https://www.kustomer.com/wp-content/uploads/2020/05/BLG_099_1500x10003-1-768x512.jpg)
News
Kustomer Acquires Reply.ai to Deepen Intelligent Automation Capabilities
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