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Kustomer
![Young smiling woman typing on laptop and accepting the orders then packing parcels for shipment](https://www.kustomer.com/wp-content/uploads/2022/01/woman-completing-orders-by-laptop-picture-id1273940722-3-768x512.jpg)
CX
5 Ways Small Businesses Can Make the Shift from CS to CX
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![Managing Customer Expectations Like a Pro: Episode 35](https://www.kustomer.com/wp-content/uploads/2020/10/Ep35_1500x1000-768x512.jpg)
Podcast
Managing Customer Expectations Like a Pro – Featuring Mike Miller and Vikas Bhambri
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![A customer uses their mobile phone to converse with a conversational AI chatbot.](https://www.kustomer.com/wp-content/uploads/2020/10/BLG_152_1500x1000-768x512.jpg)
Best Practises
What Is Live Chat and Why Is It Great For Your Business?
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![Man looking at his phone with holiday decorations.](https://www.kustomer.com/wp-content/uploads/2021/11/1500x1000-768x512.jpg)
Kustomer
Tis the Season: How Kustomer Is Preparing for the Holiday Rush
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![Business man sits in a park listening to customer experience podcasts on his phone.](https://www.kustomer.com/wp-content/uploads/2022/08/making-business-as-easy-as-a-day-in-the-park-picture-id1277414711-3-768x512.jpg)
CX
Top 10 Customer Experience Podcasts You Should Listen To
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![Young woman sitting down at a home work station with her laptop looking at great customer service examples.](https://www.kustomer.com/wp-content/uploads/2020/10/1500x1000-1-768x512.jpg)
Best Practises
How to Fix the Gaps in Your Customer Experience Strategy
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![Customer looks at phone and is happy with a convenient customer experience.](https://www.kustomer.com/wp-content/uploads/2022/08/smiling-young-asian-man-checking-electronic-banking-on-his-smartphone-picture-id1347494044-2-1-768x512.jpg)
CX
5 Ways to Add Convenience to the Customer Experience
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![](https://www.kustomer.com/wp-content/uploads/2022/08/BLG_326_1500x1000-768x512.jpg)
Kustomer
The Future of Customer Communication With Business Messaging and the Kustomer CRM
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![Engaged customer shops on mobile websites because of proactive messaging strategy..](https://www.kustomer.com/wp-content/uploads/2022/08/woman-online-shopping-on-smart-phone-fashion-clothes-at-home-picture-id1336136316-1-1-768x512.jpg)
CX
Benefits of Adding Proactive Messaging to Your CX Strategy
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![Smiling woman text messaging on smart phone. Happy female customer with curly hair is wearing casuals. She is shopping at supermarket.](https://www.kustomer.com/wp-content/uploads/2022/05/smiling-woman-using-smart-phone-at-supermarket-picture-id1199186094-1-1-768x512.jpg)
CX
Customer Service Skills Guide: How to Engage the Modern Customer in 2022
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![Customer uses automated chatbot, a top proactive customer support example, to get questions answered.](https://www.kustomer.com/wp-content/uploads/2022/06/chatbot-assistant-ai-artificial-intelligence-picture-id1345669130-2-1-768x512.jpg)
CX
5 Examples of Proactive Support You Can Follow
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![Customer utilises hybrid customer experience through AI-powered chatbot and computer.](https://www.kustomer.com/wp-content/uploads/2022/06/hybrid-customer-experience-model-Kustomer-Feature-1-768x512.jpg)
Best Practises
87% of Consumers Want to Be Contacted in Their Preferred Channel. Enter: Hybrid Customer Experience.
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![Man wearing an apron accesses customer service software from his smartphone and laptop.](https://www.kustomer.com/wp-content/uploads/2022/06/customer-service-software-tools_Kustomer_Feature-1-768x512.jpg)
CX
The 12 Best Customer Service Software Tools for 2022
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