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Customer Experience
![Woman sitting down on a flight on stairs while looking intently at her smartphone.](https://www.kustomer.com/wp-content/uploads/2020/05/1500px-X-1000px-featured-image_-768x512.png)
Best Practices
3 Reasons You Need Customer Sentiment Analysis
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![chatbot concept, chat robot answering questions of users online on website](https://www.kustomer.com/wp-content/uploads/2022/01/chatbot-concept-chat-robot-answering-questions-online-picture-id875984514-3-768x512.jpg)
CX
How to Scale Your CX for the Holiday Season
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![Steve Richards takes us through customer service coaching that drives actual performance.](https://www.kustomer.com/wp-content/uploads/2020/04/Ep5_1500x1000-1-768x512.jpg)
Podcast
Taking Care of Your Customers: Four Pillars of CX Transformation Success with Erika Putinsky
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![A woman holds a baby while utilizing customer self-service tools to check on a recent purchase.](https://www.kustomer.com/wp-content/uploads/2021/12/mother-at-home-with-baby-working-on-laptop-holding-smartphone-picture-id646958030-3-768x512.jpg)
CX
5 Self-Service Tools for Quality CX
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![Podcast: How Customer Experience and Marketing are Intertwined Featured](https://www.kustomer.com/wp-content/uploads/2020/03/Ep1_1500x1000-768x512.jpg)
Podcast
Understanding the Intersection of CX and Marketing with Dan Gingiss
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![Celebrating the Winners of the Inaugural Kusty Awards](https://www.kustomer.com/wp-content/uploads/2021/11/1500x1000_BLG_287-768x512.png)
CX
Celebrating the Winners of the Inaugural Kusty Awards
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![Handling Quick Company Growth with Evan Hopkins](https://www.kustomer.com/wp-content/uploads/2021/09/Ep96_1500x1000-768x512.png)
Podcast
Transforming the Customer Experience One Person at a Time with Randall King
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![Woman happy with customer experience shopping online in her kitchen.](https://www.kustomer.com/wp-content/uploads/2021/11/Image1_FeaturedImage_1500x1000-768x512.png)
CX
Elevating the Customer Experience for Brand Longevity
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![Kustomer Now 2021](https://www.kustomer.com/wp-content/uploads/2021/11/Kustomer_Now_1500x1000_Featured-768x512.png)
Best Practices
Key Takeaways From Kustomer NOW 2021
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![Woman laying down on her couch browses on her mobile phone.](https://www.kustomer.com/wp-content/uploads/2021/08/1500x1000-32-768x512.jpg)
Best Practices
Top 5 Ways to Deliver Better Brand and CX Interactions
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![Handling Quick Company Growth with Evan Hopkins](https://www.kustomer.com/wp-content/uploads/2021/09/Ep96_1500x1000-768x512.png)
Podcast
How to Get a 360 View of Your Customers with Jarvis Harris
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![Starting a Revolution: The Launch of the Customer Service Secrets Podcast Featured](https://www.kustomer.com/wp-content/uploads/2020/02/BLG_072_1500x1000-768x512.jpg)
CX
10 Customer Service Podcasts to Add to Your Rotation
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![Episode 89 of Customer Secrets Podcast](https://www.kustomer.com/wp-content/uploads/2021/07/Ep89_1500x1000_Featured-768x512.png)
Podcast
Taking Advantage of Social Commerce Strategy with Pam O’Neal
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