Kustomer Blog

CX

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The Benefits of A Modern CRM for Financial Services

The Kustomer Service Pulse: Viral Customer Service Moments

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Bring Back Unhappy Customers With Bulk Messaging

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No More Data Silos: How Integrating Your CRM & CX Platforms Improves CSAT Scores

A female customer service agent, wearing a headset, follows a customer service strategy that prioritises personalization and efficient practises.

How to Decrease CX Costs by Improving Agent Productivity

Two customer service agents attempt to solve customer issues with new customer service solutions.

Unveiling the Inside Track: Exploring Key Customer Service Solutions and Pitfalls

Customer service agents sitting at their desks with a headset dealing with customer service burnout.

7 Tips for Agent Self-Care & Avoiding Burnout in Customer Service

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How to Create the Most Comprehensive Report from Your Customer Satisfaction Survey

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Leveraging Customer Service AI Without Losing the Human Touch

The Complete Social CX Toolkit

Download Toolkit

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Unlocking the Potential: Harnessing Real-Time Conversational Customer Feedback to Drive Business Growth

The Importance of Data Quality for AI Success in Customer Service

Data Quality: A Crucial Factor for AI Success in Customer Service

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4 Ways to Relieve Agent Friction with Customer Service Management

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