Kustomer Blog
CX
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CX
A Day In The Life Of A Gen Z Service Agent: Why AI Is Causing A Customer Service Revolution
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Best Practises
Why Changing Consumer Preferences Will Mean a New World of CX
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![Happy customer service agent delivering an answer using AI](https://www.kustomer.com/wp-content/uploads/2021/11/Image2_FeaturedImage_1500x1000-768x512.png)
CX
Hybrid Customer Service: Creating a Great Experience for Customers and Agents
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CX
The Benefits of A Modern CRM for Financial Services
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CX
Customer Experience Trends You Need to Know
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CX
Your CX Playbook for Financial Services
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Podcasts
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How to Stop Service Agent Burnout With These 5 Tips – Featuring Gabe Larsen
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Fostering Success in Customer Experience: Blending Human and Artificial Intelligence for Optimal Results
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Customer Service Secrets Podcast: Using Customer Experience Data Analytics to Personalise the Customer Journey With Steven Maskell
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Managing Customer Expectations Like a Pro – Featuring Mike Miller and Vikas Bhambri
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From Customer Journey Mapping to Management with Jochem van der Veer
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CX
7 Customer Service Tips for Financial Service Companies
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CX
8 Benefits of Live Chat for Customer Experience
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CX
How to Use WhatsApp for Customer Retention
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![Close-up of smiling mature female customer service representative wearing a headset in the office giving personal customer service.](https://www.kustomer.com/wp-content/uploads/2023/04/customer-service-representative-wearing-headset-in-the-office.jpg_s1024x1024wisk20coBbaHLnEtjm2ed2xTgiwinn7kHaWDHtqEofWhyeYjuw-3-1-768x512.jpg)
CX
Leveraging Data to Unlock the Power of Personal Customer Service
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![Team of coworkers working towards collecting customer service metrics.](https://www.kustomer.com/wp-content/uploads/2020/08/1500x1000-featured-blg-143-1-768x512.png)
CX
Top Metrics and Strategies for How to Measure Customer Service
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![3 reasons why businesses invest in customer experience automation and addressing each of these reasons can impact bottom line revenue.](https://www.kustomer.com/wp-content/uploads/2021/12/BLG_289_1500x1000-768x512.jpg)
CX
5 Ways Automated Customer Support Can Create Consistent CX
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