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Customer Service
![Customer uses automated chatbot, a top proactive customer support example, to get questions answered.](https://www.kustomer.com/wp-content/uploads/2022/06/chatbot-assistant-ai-artificial-intelligence-picture-id1345669130-2-1-768x512.jpg)
CX
5 Examples of Proactive Support You Can Follow
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![Customer utilises hybrid customer experience through AI-powered chatbot and computer.](https://www.kustomer.com/wp-content/uploads/2022/06/hybrid-customer-experience-model-Kustomer-Feature-1-768x512.jpg)
Best Practises
87% of Consumers Want to Be Contacted in Their Preferred Channel. Enter: Hybrid Customer Experience.
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![Man wearing an apron accesses customer service software from his smartphone and laptop.](https://www.kustomer.com/wp-content/uploads/2022/06/customer-service-software-tools_Kustomer_Feature-1-768x512.jpg)
CX
The 12 Best Customer Service Software Tools for 2022
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![The Rise of Self-Service: How Changing Consumer Demands Require New Options](https://www.kustomer.com/wp-content/uploads/2021/09/1500x1500-768x512.jpg)
Kustomer
Boost Agent Productivity and Empower Customers to Self-Serve With Kustomer’s Portal
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![Woman in her home surrounded by plants is on her smartphone scrolling with a cup of coffee.](https://www.kustomer.com/wp-content/uploads/2021/11/BLG_296_1500x1000-768x512.jpg)
CX
7 Chat Etiquette Tips for Best-in-Class Customer Service
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![A woman interacts with proactive customer support on her laptop computer.](https://www.kustomer.com/wp-content/uploads/2018/08/1500px-X-1000px-featured-image-14-768x512.png)
CX
5 Tips for How Companies Can Implement Proactive Customer Service
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![Customer explores modern customer experience channels on mobile devices.](https://www.kustomer.com/wp-content/uploads/2022/05/womens-hand-typing-on-mobile-smartphone-live-chat-chatting-on-web-picture-id1219700578-1-1-768x512.jpg)
CX
Customer Experience Channels of the Future: 77 Percent of Consumers Under 25 Years Old Say Chatbots Are Helpful
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![Kustomer Episode #58 includes building a 90 day cx roadmap to customer excellence with Shannon Martin; customer service secrets podcast.](https://www.kustomer.com/wp-content/uploads/2021/02/Ep56_1500x1000-1-768x512.jpg)
Podcast
Building a 90-Day CX Roadmap with Shannon Martin from Expedia Group
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![Young man sitting on the bench in the park overlooking his iPhone XS Max tracking his tennis shoe purchase.](https://www.kustomer.com/wp-content/uploads/2021/10/BLG_275_1500x1000-768x512.jpg)
CX
Benefits of Chatbots in Customer Service and Why Your Business Could Benefit
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![Customer service rep implements cx strategy.](https://www.kustomer.com/wp-content/uploads/2022/04/hes-always-ready-to-help-picture-id1163753970-3-768x512.jpg)
CX
How to Make Your CX Strategy Part of Every Team in Your Company
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![A customer service representative works on a computer to improve personalised customer service benefits.](https://www.kustomer.com/wp-content/uploads/2022/04/close-up-on-man-hand-using-tab-pad-on-laptop-to-working-about-of-picture-id1169192820-1-1-768x512.jpg)
CX
6 Personalised Customer Service Examples
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![A customer service agent sitting at his desk with his office equipment and headset talking to a customer on how to improve online customer service.](https://www.kustomer.com/wp-content/uploads/2022/02/BLG_294_8x8_1500x1000-1-768x512.jpg)
Best Practises
7 Effective Ways to Improve Your Online Customer Service
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![](https://www.kustomer.com/wp-content/uploads/2022/02/blg-318-1500x1000-1-768x512.png)
Kustomer
Kustomer Joins Meta to Evolve Digital Customer Service
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